TERMS & PRIVACY
Welcome to Conservo Firenze .
By accessing or using our website conservofirenze.com, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use this website or our services.
2. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian.
- You will not use the website for unlawful or fraudulent purposes.
- You will not attempt to interfere with the operation, security, or functionality of the site.
We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion.
3. Products & Descriptions
We strive to ensure all product descriptions, images, and pricing are accurate.
However, occasional errors may occur. In such cases:
- We reserve the right to correct errors without prior notice.
- If an error affects your order, we may contact you for confirmation or cancel the order with a full refund.
All products are sold subject to availability.
4. Orders & Payments
By placing an order, you confirm that:
- All information provided is accurate and complete.
- You are authorized to use the provided payment method.
We accept major payment methods displayed at checkout.
Orders are not confirmed until payment is successfully processed.
We may cancel or refuse orders if:
- Fraudulent activity is suspected
- Billing information is invalid
- The item is out of stock
- Shipping is not available to your location
5. Pricing & Taxes
All prices on our website are displayed in EUR (or your local currency).
Taxes, duties, and shipping costs may apply depending on your region.
You are responsible for any customs fees or import duties.
6. Shipping & Delivery
We ship to most international destinations.
Shipping times vary depending on your location and carrier.
Please note:
- Delivery estimates are not guaranteed
- We are not responsible for delays caused by customs, carriers, or unforeseen circumstances
- Once an order is shipped, tracking details will be provided
If a package is lost or damaged, please contact us immediately.
7. Returns & Refunds
Your satisfaction matters to us.
We accept returns under the following conditions:
- Items must be unopened, unused, and in original packaging
- Return requests must be made within 7 days of delivery
- Perishable and opened food items cannot be returned for safety reasons
Refunds will be issued to the original payment method once returned items are inspected and approved.
8. Intellectual Property
All content on this website — including images, text, logos, branding, layouts, and graphics — is the exclusive property of Conservo Firenze.
You may not:
- Copy or reproduce content
- Use our trademarks or branding
- Sell or distribute any part of the website
- Modify or replicate product images or packaging
Unauthorized use may result in legal action.
9. User Accounts
When creating an account, you agree to:
- Provide accurate information
- Keep your login details secure
- Notify us immediately of unauthorized use
We are not responsible for any damages caused by misuse of your account.
10. Limitation of Liability
To the fullest extent permitted by law:
- Conservo Firenze is not responsible for any indirect, incidental, or consequential damages
- We do not guarantee that the website will always be available, uninterrupted, or error-free
Your use of this website is at your own risk.
11. Privacy Policy
Your privacy matters to us.
Personal data is processed in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.
By using our website, you consent to such processing.
12. Third-Party Links
Our website may contain links to third-party sites. We do not control these sites and are not responsible for:
- Their content
- Their privacy practices
- Any damage or loss caused by using them
Use third-party sites at your discretion.
13. Changes to These Terms
We may update or modify these Terms & Conditions at any time.
The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of the website means acceptance of the revised terms.
14. Governing Law
These Terms & Conditions are governed by the laws of Italy.
Any disputes shall be resolved in Italian courts.